Last Updated on March 4, 2024
Table of Contents
As a business, it’s important to get feedback from your customers so that you can satisfy them better. Getting their feedback in a manner that generates data is ideal, since you can refer back to their feedback in the future.
The task of collecting customer feedback may seem tedious, but don’t put it off. There are actually a lot of great tools out there that can make getting customer feedback easy. Read the list below to find the one for your business.
User Voice
User Voice markets itself as offering more than a help desk. User Voice focuses primarily on customer support. Customers can issue support tickets or find help in feedback forums.
User Voice also has a knowledge base, which can be a helpful tool for customers looking to find an answer or just looking to learn more. Furthermore, you can view metrics that will allow you to gain information from your feedback quickly.
Website: Uservoice.com
Kampyle
Kampyle offers a diverse selection of customer feedback tools. You can get feedback for sales, marketing and support. With this much customer feedback, you can ensure that all aspects of your business are operating optimally.
If you are not sure whether this customer feedback tool is right for you, you can request a live demo or view case studies of businesses for which it was successful. The Lead Dashboard feature lets users see quickly all feedback that was generated by users.
Website: Kampyle.com
Help Spot
Help Spot offers basic customer feedback web forms, a feedback forum, and a knowledge base. It also offers other tools that are useful for a help desk. Users can manage emails more efficiently. One great feature of using Help Spot is that it’s easily scalable.
If you are getting thousands of support tickets a day, Help Desk can manage them. Help Desk is a nice, robust choice for users looking to get customer feedback with a little extra.
Website: Helpspot.com
H2 Desk
With H2 Desk, you can manage support tickets and create a knowledge base. The tool to manage support tickets is really intuitive and has categories for tickets that are overdue and tickets that are due on that day.
Users can create tutorials, maintain a library of files, and create company news reports. Customers can easily access this information. H2 Desk may sound complicated, but you don’t need to have a technical background to use it.
Website: H2desk.com
SnapEngage
One of the nice things about SnapEngage is that it integrates seamlessly with your pre-existing help desk system. It will be easy to adjust to. You can talk to the visitors on your website through Skype or Google Talk. You don’t have to install any new software, as SnapEngage can be used through a browser window. SnapEngage also lets agents have pictures in the chat box, which makes the experience more personal for the customer.
Website: Snapengage.com
Zendesk
Zendesk is innovative in that it lets you compare the quality of your customer support to your competitors. This could give you the motivation to improve your customer service.
Additionally, Zendesk has over 100 apps that businesses would find useful. You can try Zendesk for free or watch a demo to find out whether it’s right for you. Over 30,000 companies use Zendesk, so it likely won’t be a bad investment.
Website: Zendesk.com
User Echo
User Echo offers a unique customer support experience. It’s easy for businesses to manage their support tickets, and customers will feel as though they are receiving high quality, personal attention. You can send customers private messages or communicate with them in threads in a forum. User Echo also has a live chat feature. You can try User Echo for free to get a hang of it.
Website: Userecho.com
User Response
User Response offers a broad assortment of customer feedback tools, including polls, surveys, live chat, help desk features, and a knowledge base. It’s useful to have features like polls and surveys, since they are easy for customers to fill out, and they can give you data that can be viewed on charts and graphs.
User Response is a great medium in which businesses can get ideas on how to improve business or customer service from the most important people, their customers.
Website: Useresponse.com
Customer Sure
Customer Sure claims that it offers the simplest method to acquire customer feedback. Customer Sure only takes 60 seconds to gather information from a customer.
You don’t have to download and install anything, and you can try Customer Sure before purchasing it. Customer Sure guarantees you’ll be satisfied with the feedback that you get.
Sometimes it’s hard to convince customers to fill out surveys. If customer survey promises that you can get feedback from customers using it, it’s certainly worth a shot.
Website: Customersure.com
Gathering customer feedback isn’t as difficult as many people think it is. It can even be fun! Once you learn what your customers actually think, you can improve the quality of service that you provide.
Tags: 30 best features of windows 7 30 survey questions 30 tools a good customer service review after service feedback form amazing customer service review any software tools review app user reviews aps monkey ask toolbar review automated customer feedback system automated food ordering system with real time customer feedback bad customer database uk become a tool tester best buy customer feedback survey best customer feedback best customer feedback forms best customer review software best customer satisfaction survey software best customer service lines best customer service websites best employee feedback tools best free customer database software best free online tools best restaurant feedback form best service review comments best way to get best way to get customer feedback best way to get customers best way to survey customers best website review sites beta feedback form business and customer care tools business tools examples buyer reviews ranking system can surveymonkey track users capture user clarabridge number of employees clarabridge reviews clarabridge sentiment analysis clarabridge survey client comments on website client feedback email sample client feedback email template client feedback examples client feedback loop client feedback programs client feedback report template client feedback survey client feedback template client feedback tool client reviews on website client satisfaction software collate feedback collating survey results collect customer reviews collect feedback collecting user stories community feedback mechanism community feedback survey companies known for bad customer service company feedback sites computer feedback form consolidated analytics reviews consumer digital survey reviews consumer rankings hosting content gathering tools customer care feedback samples customer care opinion survey customer care tools and approaches customer comments customer comments on website customer data collection template customer experience feedback customer experience management saas customer experience rating customer experience review customer experience survey tools customer feedback customer feedback analysis report format customer feedback analysis report sample customer feedback analysis tools customer feedback analytics software customer feedback application customer feedback book customer feedback channels customer feedback collection tools customer feedback data sources customer feedback database customer feedback email sample customer feedback examples customer feedback facebook customer feedback form for service industry customer feedback form for software product customer feedback form sample a retail company customer feedback form sample for product customer feedback instruments customer feedback machine price customer feedback management customer feedback management pdf customer feedback management platforms customer feedback management process customer feedback management software customer feedback management solution customer feedback management system customer feedback platform customer feedback portal customer feedback program customer feedback questionnaire for restaurant customer feedback report customer feedback sample questions customer feedback sites customer feedback software customer feedback software india customer feedback software open source customer feedback survey customer feedback survey tools customer feedback system customer feedback technology customer feedback template excel customer feedback tools customer feedback tools for websites customer focus review examples customer input software customer opinion survey customer overview template customer poll customer product reviews customer ranking template customer rating system customer review email customer review software customer review survey customer reviews list customer satisfaction analysis tools customer satisfaction software customer satisfaction software products customer service analysis tools customer service employee feedback customer service evaluation comments customer service evaluation tool customer service feedback customer service feedback loop customer service feedback methods customer service feedback software customer service feedback template customer service monitoring tools customer service review customer service review comments customer service review example customer service review sites customer service reviews samples customer service system example customer service tools and techniques customer support tools open source customer survey customer surveys customer using profanity customer website reviews customers comments and suggestions data analysis feedback and reporting deloitte contact center survey deloitte customer journey mapping design review tools different forms of customer service digital customer service tools digital feedback loop digital feedback machine digital feedback system digital feedback tools digital survey reviews e tech smart survey app ebook profanity filter elements data solutions complaints email capture survey email gathering software employee evaluation comments on customer service employee feedback applications employee feedback on customer service employee feedback tools employee review comments customer service eshop marketer pro reviews examples of reviews for customer service facebook customer feedback survey facebook customer satisfaction survey facebook feedback dashboard facebook feedback survey facebook survey questions for notes facebook survey tool facebook user experience survey fast capture pages review feedback book format feedback collection system feedback five india feedback for or on feedback for reviews feedback form email feedback from internal customers feedback instruments uk feedback log template feedback machines india feedback message to client feedback methods in business feedback monitoring system feedback number feedback online feedback online shop feedback open source feedback opinion feedback options feedback platform for businesses feedback programs feedback report template excel feedback review feedback sample for client feedback software feedback software download feedback software open source feedback solutions feedback survey app feedback tool feedback tracker template feedback tracking software feefo alternatives feefo email for feedback free customer feedback software free customer reviews free customer service apps free online data collection tools free online store reviews free review management software free user feedback tools freeware survey software fun feedback for sellers game feedback survey games workshop survey gather app reviews gather customer feedback gather feedback gather software reviews gather trend com reviews generic customer service survey questions generic review responses get feedback get feedback from customers get feedback survey get free tools to review get it now customer reviews get it on website review get satisfaction software get user feedback on website getting feedback from customers give us your feedback images giving center reviews giving tools review gizmo best freeware goal systems opiniones good customer service feedback good customer service review good customer service reviews good feedback for customer service good seller feedback examples good service comments examples google consumer surveys alternative google customer satisfaction rating google feedback tool google ratings survey google user opinion guest feedback book guest feedback form for restaurant guest feedback software guest satisfaction tracking system guest survey template high end service reviews honest feedback app honesty net solutions customer care number how does customer feedback help a business how to ask feedback from client how to ask for feedback how to ask for product feedback how to clone a survey in surveymonkey how to collect feedback from employees how to gather customer data how to get customer feedback in restaurant how to get customer feedback without asking the customer how to get customer reviews how to get feedback from customers how to get feedback from customers in a restaurant how to get feedback from customers online how to get reviews on multiple websites how to handle customer feedback how to insert a picture in survey monkey how to obtain customer feedback how to solicit feedback from customers how to use customer feedback how to vote multiple times on survey monkey how would you gather customer feedback idea categorization tool importance of feedback in store customer feedback inbox survey reviews inmoment careers inmoment clients inmoment customer service inmoment reviews inmoment survey inmoment survey login innovation triggers mgmt private limited reviews insightful shop reviews installed survey software instant gaming trustpilot instant survey tool internal feedback internal voice of the customer survey questions is my digital survey legit is tool mall a legit website it supplier trustpilot javascript feedback button jira customer satisfaction survey jira feedback tool jira questionnaire leave feedback list four methods of obtaining customer information or feedback list optimization techniques regarding reviews online loop survey dashboard make surveymonkey reviews management feedback questionnaire managing customer feedback methods of collecting feedback methods of getting customer feedback methods of getting feedback from customers methods of obtaining customer feedback mobile customer feedback moment verify reviews monkey automation tool monkey mail voice monkey pulls top off monkey testing tool free download mouseflow reviews my digital survey reviews my online survey tool reviews network for good retail survey program nps feedback tool nps tool show obtaining customer feedback omnisearch background check one contact center feedbacks online business systems reviews complaints online customer service tools used in e business online feedback platform online feedback system online form tool online tooling online website feedback tool open english opiniones open source customer review system open source review website opinion reviews opinions media group reviews passenger feedback form photo tools review pivotal living smart scale review play business opiniones please leave feedback template please review my website positive customer feedback sample positive feedback for customer service positive feedback online positive seller feedback examples post reviews to multiple sites at once product feedback forum product feedback platform product feedback tools product review service today push button feedback device qualtrics customer experience management platform qualtrics star rating questions to get feedback from customers quick feedback form rate my service template real time employee feedback app real time experience tracking example real time feedback tool recording customer feedback replay capture suite review reporting reviews on google Resources restaurant feedback form for customers restaurant feedback tool restaurant survey app restaurant survey form restaurant survey platform retail customer survey questions examples review feedback comments review feedback form review management tools reviews the customers voice saas software reviews saber tools any good sample feedback call script save a lot customer survey service service feedback email template service reviews website sharing customer feedback with employees email shopping mall management software free download show reviews on website snap questionnaire software software design review tools software to record and analyse customer feedback star monkey download submit windows 10 feedback support inmoment com survey comments analysis survey company reviews survey equipment reviews survey feedback survey feedback report survey monkey chat survey monkey game survey monkey javascript survey monkey website feedback survey site reviews survey voices research reviews survey voices reviews surveymonkey customer experience surveymonkey customer feedback surveymonkey gratis surveymonkey nps template surveymonkey test email surveys and tests reviews target store guest survey email technical documentation feedback survey the best customer the feedback company the great voice company reviews the honest survey review the moment it clicks review the retail feedback group time capture tool Tools tools and hardware website reviews tools for good customer service tools for tracking customer satisfaction tools gather information from sources such as tracking customer feedback trustpilot tracking types of online tools types of user feedback user comments user experience feedback questions user feedback user feedback collection user feedback software user feedback tools user reviews user testing company reviews useresponse open source vendor feedback questionnaire verint foresee very customer reviews video commenting software video feedback app video feedback form video feedback tool visual studio feedback tool visual studio online feedback visual studio online review voice analyser online voice data tools voice loop online voice of guest survey ways to get feedback ways to get feedback from clients web based feedback system webpage capture tool website feedback app website feedback qualtrics website user review what is customer feedback what's the most helpful way for you to get feedback which of the following is an idea categorization tool windows feedback app x out customer reviews your voice survey review Posted by:Igor Ovsyannnykov
Igor is an SEO specialist, designer, photographer, writer and music producer. He believes that knowledge can change the world and be used to inspire and empower young people to build the life of their dreams. When he is not writing in his favorite coffee shop, Igor spends most of his time reading books, taking photos, producing house music, and learning about cinematography. He is a sucker for good coffee, Indian food, and video games.
ncG1vNJzZmihnqi9qr7AraCoppaasqV6wqikaJulqMGwucSrZJ%2BdlZmvoq%2FKZquop5yofA%3D%3D
Share!